How candidate checks work

Understand the checks before you decide whom to hire.

Filipino Domestic Services reviews candidate information and uses reasonable endeavours to make relevant introductions. The household still interviews, verifies evidence, completes role-specific checks and decides whom to employ.

Household reviewing candidate information with a domestic professional in a London home
Review, evidence, decision No single check proves suitability. A sound decision combines the role brief, candidate information, interviews, evidence and household verification.

What does the candidate review cover?

The review can include identity information, work history, discussion of experience, references, relevant qualifications and the candidate’s availability for the position described by the household.

The exact evidence depends on the role. Filipino Domestic Services does not guarantee that a candidate is suitable, and the household must complete its own recruitment checks before making an offer.

Before an introduction

How Filipino Domestic Services reviews candidate information.

The process is designed to organise relevant information for a specific household brief. It is not a promise that every document, reference or certificate is identical across every role.

01

Candidate profile and work history

Information is gathered about previous positions, dates, responsibilities, working arrangements and the experience the candidate says is relevant to the role.

Profile
02

Role-focused discussion

The candidate’s experience is considered against the actual duties, hours, location, accommodation and priorities in the household brief.

Interview
03

References and relevant evidence

Reference and qualification information can be collected where relevant. Any gaps, limits or unavailable evidence should be made clear rather than treated as confirmed.

Evidence
04

Clarification of the proposed arrangement

Availability, start date, live-in or live-out preference, pay expectations and any genuine driving, travel or schedule requirements are discussed.

Practical fit
05

Relevant introduction to the household

Filipino Domestic Services uses reasonable endeavours to introduce candidates it considers suitable for the work described. The household then conducts its own assessment.

Introduction
Household discussing experience and references with a domestic staff candidate
The household should test the candidate’s experience against the real position, not a generic domestic staff title.

What the household must verify before hiring.

The current client terms place responsibility on the household to satisfy itself about suitability, take up references and complete the checks required for the position.

References

Contact the referee directly

Confirm identity, employment dates, duties and the context of the reference. Ask follow-up questions where information is incomplete.

Qualifications

Check evidence relevant to the role

Review certificates, memberships, driving information or other evidence required by the position and verify it with the issuing body where appropriate.

Right to work

Complete the prescribed employer check

The household employer must check that the chosen person is allowed to work in the UK before employment begins and retain the required evidence.

Role-specific checks

Use the correct process for the actual duties

Criminal-record, driving, qualification and other checks depend on what the person will do. The job title alone does not determine the correct level.

DBS and right-to-work checks

Two different checks with different legal purposes.

A criminal-record check does not prove a right to work, and a right-to-work check does not assess criminal history or suitability. The household should understand which evidence it is reviewing and why.

DBS check A basic check can be used for any position. Standard or enhanced checks can only be requested where the duties are legally eligible for that level. The household should use current DBS eligibility guidance and view the appropriate certificate.
Right-to-work check The employer must complete the prescribed check before employing the person. Depending on the applicant, this may use the Home Office online service, original documents or an approved identity service route.
Identity evidence Identity information helps connect documents and records to the correct person. It should be checked consistently, stored carefully and not treated as a substitute for another required check.

A reference is a starting point for verification.

Useful reference checking connects the referee’s account to the actual role the household intends to offer.

Area What to confirm Why it matters
Referee identity How the referee knows the candidate and whether the contact details are independently credible. It establishes the context and weight of the information.
Dates and duties Start and end dates, job title, main responsibilities, hours and working arrangement. It tests whether the work history matches the candidate profile.
Relevant experience Examples connected to childcare, household management, cooking, driving or another stated requirement. It focuses the reference on the work the new household actually needs.
Gaps or limits Information the referee cannot confirm, any unexplained dates and whether further evidence is needed. Uncertainty should remain visible rather than being converted into an assumption.

Use the household interview to test the real working situation.

Evidence can confirm parts of a candidate’s history. The interview tests how that experience relates to your duties, schedule, household boundaries and priorities.

Ask for specific examples Discuss situations that reflect the duties in your written brief rather than asking broad questions about personality.
Explain overlapping priorities For combined roles, ask how the candidate would respond when childcare and household duties compete for time.
Confirm practical expectations Review hours, location, live-in accommodation, travel, driving, cooking and the intended start date.
Record what still needs checking Keep a list of references, qualifications, documents or follow-up questions to complete before an offer.

What this process does not promise.

No recruitment process can guarantee future conduct, compatibility or performance.

A certificate or reference should not be described as a complete assessment of suitability.

Filipino Domestic Services does not make the household’s hiring decision or replace the employer’s legal checks.

Any missing, outdated or unverified evidence should be identified before the position starts.

From brief to offer

Where candidate checks fit in the placement process.

See the full matching process
  1. Define the role

    State the duties, priorities, hours, location, arrangement and evidence genuinely required for the position.

  2. Review candidate information

    Filipino Domestic Services considers the profile, experience and available evidence against the household brief.

  3. Interview candidates

    The household asks role-specific questions and assesses experience, communication and practical fit.

  4. Complete verification

    The household follows up references, reviews relevant qualifications and completes right-to-work and role-specific checks.

  5. Make and document the offer

    The household decides whom to hire and records the agreed duties, hours, pay, start date and employment terms.

Tell us which checks matter for your role.

A precise brief helps separate essential evidence from generic preferences and gives candidates a clear understanding of the position. Use the domestic-staff reference-check process and the DBS and background-check guide as separate evidence steps where they apply.

Start a staffing enquiry
  • Correct role title and primary responsibility
  • Children, adults or household members involved
  • Recurring duties and level of responsibility
  • Required experience and relevant qualifications
  • Driving, travel, cooking or specialist requirements
  • Live-in or live-out arrangement
  • Working days, hours and intended start date
  • Any evidence the household must review before offer

Questions about domestic staff vetting and checks.

Does Filipino Domestic Services guarantee that a candidate is suitable?

No. Filipino Domestic Services uses reasonable endeavours when making introductions, but the household must interview candidates, assess suitability and complete the checks required for the position.

Does every candidate have an enhanced DBS check?

No universal claim should be made. The correct DBS level depends on the legal eligibility of the actual duties. The household should establish the appropriate level and review the relevant certificate or application route.

Who completes the right-to-work check?

The household employer must complete the prescribed right-to-work check before employing the chosen person and retain the required evidence.

Does Filipino Domestic Services obtain references?

The current client terms state that Filipino Domestic Services obtains references. The household remains responsible for taking up references and satisfying itself about the candidate’s suitability.

Can the household ask to see qualifications and certificates?

Yes. Ask to review evidence relevant to the role and verify important qualifications, memberships, driving information or certificates with the appropriate source where necessary.

Do checks replace the household interview?

No. Documents and references confirm parts of a candidate’s history. The interview is necessary to assess how that experience relates to the household’s actual duties, schedule and working arrangement.

Start with a role brief that makes meaningful checks possible.

Send the duties, schedule, location, arrangement and evidence genuinely required for the position.

Start a staffing enquiry