Move-out cleaning
End of tenancy cleaning in London
End-of-tenancy cleaning is a move-out clean built around the property, the tenancy handover and the agreed checklist. It can include detailed kitchen, bathroom, floor and interior tasks, but no cleaning company can honestly guarantee the return of a tenancy deposit because deposit decisions depend on the tenancy and any dispute evidence.
What should an end-of-tenancy clean cover?
The clean should be scoped against the property and handover requirements. Typical areas include floors, accessible surfaces, kitchen worktops and appliances, cupboards where agreed, bathrooms, interior windows where specified, skirting, doors and other move-out detail. The task list should reflect what the tenancy, inventory or agent actually expects.
Cleaning is only one part of deposit return. GOV.UK says deposit repayment depends on matters such as complying with the tenancy terms, damage, rent and bills. A cleaning quote therefore should not promise that a deposit will be returned in full.
End-of-tenancy cleaning checklist.
Use the tenancy inventory or agent instructions as the controlling brief where they exist.
Floors, surfaces and detailed edges.
Vacuum or mop suitable floors, dust accessible surfaces, clean skirting, doors, switches and agreed interior glass.
Worktops, sink, cupboards and specified appliances.
State whether oven, fridge, cupboards and other inside-appliance work is required before quoting.
Sanitary ware, fittings, mirrors and suitable tiled surfaces.
Make any significant limescale or detailed grout work visible in the brief.
Clean the room after personal belongings are removed.
Floors, accessible surfaces, skirting and agreed storage interiors can be included where specified.
Compare the clean with the actual inventory.
Do not add repairs, waste removal or specialist treatment to the cleaning scope unless separately agreed.
Can end-of-tenancy cleaning guarantee your deposit back?
No. A cleaning service can complete the agreed cleaning tasks, but it cannot control other tenancy issues. GOV.UK states that deposit return can depend on meeting the tenancy agreement, not damaging the property and paying rent and bills. If there is a dispute, the relevant deposit-protection scheme can be involved.
For that reason, this page removes the old site's blanket deposit-back and re-clean guarantee language. The practical target is a clearly documented clean against the property handover brief.
Prepare the property before the cleaning visit.
- remove personal belongings and rubbish unless disposal is explicitly part of the brief;
- defrost or empty appliances if inside cleaning has been requested and the manufacturer instructions require it;
- provide access, parking or concierge information;
- share the inventory or agent checklist where available;
- identify damage or repairs separately from cleaning;
- state the handover deadline and any inspection time;
- confirm any inside windows, cupboards, appliances or other detailed extras.
From our work: the useful part of the old end-of-tenancy page was the checklist, not the guarantee.
The previous Filipino Domestic Services end-of-tenancy page already broke the clean into general rooms, kitchen appliances and cabinets, bathrooms, floors and interior windows. The old copy also used stronger marketing promises around deposits and re-cleaning. Those promises are not carried into the rebuild because the relaunch claims register requires current owner evidence before guarantees can be published.
The cleaning enquiry separately records the postcode, property type, bedrooms, bathrooms, levels, likely hours, preferred date and additional requirements. For a move-out clean, that property information can be combined with the actual inventory or agent checklist so the quote is based on the handover rather than a generic bedroom count alone.
That distinction also helps separate cleaning from repair. Marks caused by damage, broken fittings, failed sealant, damaged surfaces or maintenance problems may not be resolved by cleaning. Identifying them before the visit avoids treating every handover issue as a cleaning task.
The result is a narrower but more defensible promise: clean the agreed property areas to the stated brief, document the scope, and leave deposit decisions to the tenancy process.
The rebuilt quote route keeps the handover service distinct from an ordinary deep-clean request, so the tenancy context is visible from the start of the enquiry.
End-of-tenancy cleaning or an ordinary deep clean?
Both can involve detailed work, but the end-of-tenancy page is tied to a move-out handover and inventory. A deep clean is a general household reset with no tenancy context. If you are staying in the property and simply need more intensive cleaning, compare end-of-tenancy and deep cleaning by starting with the deep-clean scope.
End-of-tenancy cleaning questions.
Does end-of-tenancy cleaning guarantee my deposit back?
No. The cleaning service can complete the agreed cleaning checklist, but deposit return also depends on the tenancy terms, damage, rent, bills and any dispute process. The rebuilt page does not publish a deposit-back guarantee.
Should I provide the inventory or agent checklist?
Yes, where one exists. It helps define the actual handover standard and can prevent the quote from missing property-specific tasks that a generic cleaning checklist would not reveal.
Is oven cleaning included?
Only if it is agreed in the quote. Inside-appliance work should be named explicitly because it changes the scope and can require additional time and preparation.
Can you clean before I have removed my belongings?
Some cleaning may be possible, but a move-out clean is easier to complete thoroughly once personal belongings and rubbish are removed. Tell Filipino Domestic Services if the property will still be occupied or furnished.
Does end-of-tenancy cleaning include repairs?
No. Cleaning and property repair are different tasks. Damage, broken fittings, leaks, failed sealant and maintenance issues should be handled separately unless a different contractor is specifically arranged.
How is an end-of-tenancy quote prepared?
Give the postcode, property type and size, handover date, inventory or agent requirements and any detailed tasks such as appliances, cupboards or interior windows. Current pricing is then confirmed against that scope.
Sources and tenancy boundary.
The cleaning checklist is grounded in the existing FDS end-of-tenancy service. Deposit statements use current GOV.UK guidance and do not promise a particular dispute outcome.
Send the handover date and checklist for a quote.
Use the property inventory or agent requirements to define the clean rather than relying on a deposit guarantee.