Filipino Domestic Services UK Ltd - Recruitment Terms and Conditions

Introduction

Welcome to Filipino Domestic Services UK Ltd, a premier agency dedicated to providing exceptional domestic staffing solutions from the Philippines for clients in the United Kingdom. Our agency specializes in the recruitment and placement of highly skilled and experienced Filipino nannies, housekeepers, and other domestic workers, committed to delivering quality service with a touch of the renowned Filipino hospitality.

This document outlines our terms and conditions, ensuring a transparent and professional relationship with our clients. Here, you'll find detailed information about our services, responsibilities, and policies, all tailored to meet the unique needs of our clients and candidates.

Definitions

  • Agency: "Filipino Domestic Services UK Ltd" refers to our agency, specializing in the recruitment and placement of Filipino domestic workers in the United Kingdom.

  • Client: The term 'Client' denotes any individual, family, or entity that enters into a contract with Filipino Domestic Services UK Ltd for the recruitment of Filipino domestic staff.

  • Candidate: A 'Candidate' is a person who has been sourced, vetted, and presented by Filipino Domestic Services UK Ltd for potential employment by the Client. This includes, but is not limited to, Filipino nannies, housekeepers, and other domestic workers.

Service Terms

Filipino Domestic Services UK Ltd provides a range of domestic staffing solutions, specializing in the placement of Filipino workers. Our services include:

  • Recruitment and Placement: We offer comprehensive recruitment services for Filipino nannies, housekeepers, and other domestic roles. Our rigorous selection process ensures that candidates are not only qualified but also align with the specific requirements and preferences of our clients.

  • Consultation and Support: Our team provides ongoing support and consultation throughout the recruitment process, ensuring both clients and candidates receive the necessary guidance and information.

  • Customized Matching: We focus on understanding the unique needs of each client to provide personalized matches with suitable candidates, ensuring a harmonious working relationship.

Fees and Charges

Filipino Domestic Services UK Ltd operates on a fee structure tailored to the recruitment of Filipino domestic workers. This includes:

  • Registration Fee: A nominal fee may be charged upon the initiation of services to cover administrative costs.

  • Placement Fee: Upon successful placement of a candidate, the client will be charged a placement fee. This fee varies based on the type of placement (permanent, temporary, full-time, part-time) and is calculated as a percentage of the candidate's gross annual salary.

  • Replacement Policy: In case of early termination or unsuitability, we offer a replacement policy within a specified period, at no additional cost or with a reduced fee.

  • Additional Charges: Any additional charges, such as for expedited recruitment or specialized requests, will be clearly communicated and agreed upon in advance.

Client Responsibilities

As a client of Filipino Domestic Services UK Ltd, you have certain responsibilities to ensure a successful and compliant recruitment process:

  1. Accurate Information: Provide complete and accurate information regarding your domestic staffing needs and any specific requirements for the candidate.

  2. Compliance with Laws: Ensure compliance with all UK employment laws, including those pertaining to wages, working hours, and working conditions, especially as they apply to Filipino domestic workers.

  3. Employment Contract: Provide a fair and legally compliant employment contract to the candidate, detailing terms of employment, duties, and benefits.

  4. Fair Treatment: Ensure that the Filipino domestic staff are treated with respect and fairness, adhering to ethical employment practices.

Cancellation Policy

The cancellation policy of Filipino Domestic Services UK Ltd is designed to be fair and transparent:

  1. Cancellation Before Placement: If the client cancels the request before a candidate is placed, any registration fee paid may be non-refundable, depending on the stage of the recruitment process.

  2. Cancellation After Placement: In the event of cancellation after a candidate has been placed, the client may be liable to pay a portion of the placement fee, reflecting the services rendered and costs incurred by the agency.

  3. Notice Period: Clients are required to provide a specified notice period for cancellation to minimize disruption and allow adequate time for managing the process.

Confidentiality and Data Protection:

Filipino Domestic Services UK Ltd is committed to maintaining the confidentiality and protection of all personal data:

  • Confidentiality: All information regarding clients and candidates will be kept confidential and used solely for the purpose of recruitment and placement services.

  • Data Protection Compliance: The agency adheres to the UK Data Protection Act and any relevant Filipino data protection regulations, ensuring the secure handling of personal data.

  • Client and Candidate Consent: Consent will be obtained before sharing any personal information, in compliance with legal requirements.

Liability and Disclaimers

  • Agency Liability: Filipino Domestic Services UK Ltd is not liable for any direct or indirect losses, damages, or expenses incurred by the client or any third party arising from the employment of a candidate.

  • Client Liability: The client assumes full responsibility for the selection, employment, and conduct of the domestic worker.

  • Due Diligence: While the agency exercises due diligence in vetting candidates, it does not guarantee the candidate's performance or conduct post-placement.

Jurisdiction and Legal Compliance

  • Compliance with Laws: Filipino Domestic Services UK Ltd ensures all recruitment activities are in compliance with UK employment laws and relevant Filipino regulations.

  • Jurisdiction: Any disputes arising from the terms and conditions will be subject to the jurisdiction of the courts of the United Kingdom.

  • Legal Considerations: Special attention is given to legal considerations unique to employing Filipino domestic staff in the UK.

Final Provisions

  • Amendments and Updates: Filipino Domestic Services UK Ltd reserves the right to amend or update these terms and conditions as necessary.

  • Entire Agreement: These terms and conditions represent the entire agreement between the client and the agency, superseding any prior agreements or understandings.

  • Contact Information: For any inquiries or further information, clients can contact Filipino Domestic Services UK Ltd at [agency's contact details].

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